Term & Conditions

Effective Date: 05/06/2024

Welcome to Critter Wags! These terms and conditions outline the rules and regulations for the use of Critter Wags's Website, located at https://critterwags.com/. By accessing this website we assume you accept these terms and conditions. Do not continue to use Critter Wags if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • "Website" refers to Critter Wags, accessible from https://critterwags.com/
  • "We," "Us," and "Our" refer to Critter Wags.
  • "You" and "Your"** refers to you, the person who logs on this website and complies with these terms and conditions.

2. Use of the Website

2.1. Eligibility

By using this Website, you represent and warrant that you are at least 18 years old or visiting under the supervision of a parent or guardian.

2.2. Account

If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3. Orders

3.1. Order Acceptance

All orders placed through the Website are subject to our acceptance. We may require verification of information prior to the acceptance and/or shipment of any order.

3.2. Pricing and Availability

Prices and availability of products are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.

3.3. Payment

All payments must be made through the methods specified on the Website. We do not store any payment information on our servers. Payment information is securely processed by third-party payment gateways.

4. Shipping and Delivery

We will use reasonable efforts to deliver items as quickly as possible and within any timeframes indicated. However, we are not responsible for any delays in shipping.

5. Returns and Refunds

Our Return and Refund Policy is described separately on our Website. Please review it to understand our practices.

6. Intellectual Property

6.1. Ownership

All content included on the Website, such as text, graphics, logos, images, and software, is the property of CritterWags or its content suppliers and protected by international copyright laws.

6.2. License

We grant you a limited license to access and make personal use of this Website. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

7. User Conduct

You agree not to use the Website for any unlawful purpose or in any way that might harm, disrupt, or interfere with the Website, the servers on which it is hosted, or any network connected to those servers.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Critter Wags shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of the Website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Website

9. Indemnification

You agree to indemnify, defend, and hold harmless Critter Wags, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your Internet account.

10. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. If we make changes, we will notify you by revising the date at the top of this page. We encourage you to review these Terms and Conditions periodically to stay informed about our practices.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@critterwags.com